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Privacy Policy

At etoilemaastricht.com, your privacy is important to us. This Privacy Policy explains what information we may collect, how it is used, and the rights available to you under applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of information:

  • Non-personal data, such as browser type, device information, pages visited, session duration, and referring URLs, is gathered automatically through standard analytics tools
  • Personal data, such as your name and message content, is collected only when you voluntarily submit it through our contact form

We do not collect sensitive personal data, require user account registration, or store any payment information of any kind.

2. How We Use Your Information

Information collected on this website is used solely to:

  • Monitor and improve website performance, content quality, and overall user experience
  • Respond to inquiries submitted through our contact form
  • Analyze general visitor behavior through aggregated and anonymized analytics data

We do not use your information for marketing campaigns, behavioral profiling, or third-party advertising of any kind.

3. Legal Basis for Processing (GDPR)

For users located in the European Union or European Economic Area, our legal basis for data processing includes:

  • Legitimate interests in maintaining and improving website performance through anonymized analytics
  • Consent where you have voluntarily submitted personal data through our contact form

4. Cookies

This website may use cookies to support basic site functionality and gather anonymous usage statistics. You may manage or disable cookies at any time through your browser settings. Disabling cookies may affect certain features of the website, but will not prevent you from accessing our educational content.

5. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights regarding your personal data:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request erasure of your personal data
  • The right to restrict or object to the processing of your data
  • The right to data portability

To exercise any of these rights, please use the contact form available on our website.

6. Data Retention

Personal data submitted through our contact form is retained only for as long as necessary to respond to your inquiry and is not stored beyond that period unless legally required.

7. Third-Party Services

We may use third-party tools such as analytics platforms to understand general website usage patterns. These providers operate under their own privacy policies and handle only anonymized or aggregated data. We do not sell or share personally identifiable information with any third party for commercial purposes.

8. Data Security

We apply reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or loss. However, no data transmission or storage system operating over the internet can be guaranteed to be completely secure at all times.

9. Children’s Privacy

This website is not directed at individuals under the age of 16. We do not knowingly collect or process personal data from minors. If you believe a minor has submitted personal information through our site, please notify us through our contact form so we may take appropriate action promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or applicable regulations. All revisions will be posted on this page with an updated effective date. We encourage you to review this policy from time to time to stay informed.

11. Contact

For any privacy-related questions or to exercise your data rights, please reach out through the contact form available on our website.